|
DOI :
Journal Korea Society of Visual Design Forum , Vol.84, No.0, 239 ~ 249, 2024
|
| Title |
| Proposal for a Conflict Resolution and Evaluation Service for Team Project Learning - Focusing on University Students and Professors - |
| 김리한 Ri Han Kim , 이주희 Ju Hee Lee , 김소민 So Min Kim , 남은진 Eun Jin Nam , 이재선 Jae Sun Yi |
|
|
|
| abstract |
| Background As collaborative skills become increasingly important in modern society, team project-based learning is gaining prominence in university education. This method effectively develops students' problem-solving, communication, leadership, and teamwork abilities. However, many students struggle to handle conflicts constructively, viewing team projects as burdensome rather than beneficial.
Methods This study examined the causes of these issues among university students and educators, proposing strategies to manage conflicts in collaboration. Analysis of prior research and in-depth interviews revealed that failed collaborations lead to social loafing and learned helplessness. Successful collaboration and positive failure experiences are essential to counteract these effects. Conflicts often arise from differing standards of contribution and role expectations, while educators find it challenging to objectively assess student contributions.
Result The study developed a service to mitigate conflict factors at the initiation, progression, and evaluation stages of team projects. This service improves fairness and efficiency in collaboration by setting clear contribution standards, using AI for task distribution, and providing real-time monitoring and objective evaluation data.
Conclusion The study's findings suggest that enhancing the effectiveness of team project-based learning and fostering collaborative skills through positive experiences is feasible. Future research should verify the service's effectiveness in real university settings. |
|
|
| Key Words |
| 서비스 디자인, 협업 서비스, 팀 프로젝트 학습, Service Design, Collaboration Service, Team Project Learning |
|
|
|
 |
|
Full Text