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DOI :     Journal Korea Society of Visual Design Forum , Vol.59, No.0, 141 ~ 155, 2018
Title
Development of child user research methods using co-experience concept
함연 Xian Yan , 장주영 Ju-young Chang
abstract
Background 'User Research' aims to explore users actual needs. It is an important step of the design process that needs to study various research methods to meet the needs of different users. The research focuses on child user. Even though many researchers of UXD User Research argued to focus on child user, they did not put forward a complete user research process for child users. Therefore, it is necessary to develop child user research method so as to carry out child user experience researches more reasonably and effectively. Methods It reviews UXD's traditional research methods through literature and analyzes the data concerning the concept of co-experience, emphasizes the necessity of the important co-experience for children and proposes the new research method for child user research. A new method is designed for child user and co-experiences are assumed to be very important. Then, actual tests are carried out. Result Through research, it assumes that data collected from traditional child user research methods is not reliable and effective enough. And the validation step of co-experiencer is added. In other words, the research proposes the five steps of the child user investigation: 1. Introduction of investigation and ideology; 2. Demonstration and positioning of ideology; 3. Validation of co-experiencer; 4. Analysis of comprehensive information; 5. Presentation of research results. The method is applied in this research to find out whether it is good to identify the needs of child user. The test shows that the step of co-experiencer validation is necessary, as it improves the reliability of the research result. Conclusion In order to carry out the child-centered user research, the paper utilizes the concept of co-experience according to Wang, Yafang's UXD user research method, and defines and implements the five stages of child user research. The paper puts forward an effective method to identify the user needs. Through test, it is proved that the concept of co-experience is an effective verification method for child user research process. This research includes relatively few research samples. The researcher will further explore the research process and specific method for child users through empirical researches in the future.
Key Words
사용자 조사, 어린이 사용자, Co-experience, user research, child-user
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