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DOI :     Journal Korea Society of Visual Design Forum , Vol.46, No.0, 117 ~ 127, 2015
Title
Development of User-Centered Design Methodology and Process for Dual User`s Product
송종환 Song Jong Hwhan , 김성익 Kim Seong Ik , 이주협 Lee Ju Hyub , 이기태 Lee Gi Tae , 김호곤 Kim Hogon
abstract
In this study, we developed a user-centered design methodology and process based on real-world projects for the design of dual-user products. Dual-user survey was based on a contextual study how to gain confidence. Analyzed using environment by questionnaire survey to sub users, and analyzed using behavior through observation techniques to the main users. Specific process is as follows. First, in using environmental analysis: ① questionnaire design, ② survey, ③ data analysis, ④ implications derived, and second, in using behavioral analysis: ① shooting a movie, ② behavioral observations, ③ build affinity diagrams, third, was finally obtain the information for the design planning on the basis of implications derived through user environment analysis and affinity diagram. Thus, most of the products and services have a dual user (main user and sub user), and suggested the need for systematic research and the possibility of a new methodology studies.
Key Words
맥락적 연구, 디자인 리서치, 어피니티 다이어그램, Contextual inquiry, Design research, Affinity Diagram
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