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DOI :     Journal Korea Society of Visual Design Forum , Vol.78, No.0, 67 ~ 79, 2023
Title
Development of Process and workshop toolkit for UX writing
정지현 Jeehyeon Jung , 이지현 Jihyun Lee
abstract
Background UX writing is often referred to synonymously, without distinction, from copy writing and technical writing and content design among non-experts. Because it is not clearly defined. In addition, the absence of theoretical information for the overall process on how to start and end, techniques and tools. Methods This study defines the concept of UX writing and proposes a UX writing workshop toolkit that organizes scattered processes, techniques and tools. After quickly developing a toolkit based on literature research, the toolkit was verified and gradually improved through implementation studies. Finally, the ‘UX Writing Workshop Facilitation Toolkit for Non-Experts’ was developed, and an evaluation was conducted to check the utilization of the tool in practice. Result The toolkit in this thesis received positive reviews in terms of usefulness and difficulty. However, it is necessary to improve the usability of non-experts and the flexibility of work application. It is necessary to improve the disadvantages of a long length and a lot of text to check the toolkit during practice. In addition, due to the nature of UX writing designed through language, it is necessary to increase its usability by organizing Korean UX writing cases that can be referenced. Conclusion This study has academic significance in that it constitutes the conceptual definition and methods of UX writing that is expanding in the industry. In addition, It is expected that the toolkit proposed in this study will be of great help in introducing the UX writing process and method to non-expert groups and in establishing the UX writing process of organizations.
Key Words
UX 라이팅, 워크숍 툴킷, UX 라이팅 방법, UX Writing, Workshop Toolkit, UX Writing Methods
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